What Exactly is Content Marketing and How Does It Benefit Your Business?

by Joseph Putnam on May 10, 2012

Editor’s note: With this post, we begin a series of articles about content marketing by guest author Joseph Putnam. Please share your thoughts in a comment below – we appreciate your feedback.

Content marketing is a relatively new marketing concept where businesses trade content that customers want in exchange for attention.

Traditionally, businesses only used advertising to attract customers’ attention and to market their products and services, but now, with the widely available distribution methods of the internet, businesses can now provide content in exchange for attention.

So what exactly is content marketing, and how can it benefit your business?

A Review of Traditional Advertising
In order to provide a contrast with content marketing, let’s first do a review of traditional advertising.

With traditional methods, advertisements are used to gain attention from customers. In order to get the word out about their products and services, businesses use advertisements to attract attention to their business.

But the problem with traditional advertising is that it interrupts customers. It interrupts them as they’re watching their favorite show, and it interrupts them as they’re walking down the street or driving their car. These interruptions often don’t create the best interactions for brands. Instead of helping customers, businesses interrupt one of their favorite activities.

Not only do ads interrupt customers, but they also rely on brief moments of time to capture attention and deliver a message that will hopefully lead to a sale. Billboards have only a few seconds to convey an important message to customers before they zoom by, and television commercials hope to capture customers’ attention before they decide to leave and heat up dinner during a commercial break.

Regardless, commercials must take advantage of a brief moment in time to convey an important message for businesses. Good advertising is both an art and a science where businesses do their best to maximize the brief amount of attention they receive from customers.

Last but not least, traditional ads are expensive. Billboards, print ads, and commercials cost a lot of money, and even Google advertisements add up as businesses pay per click for people to visit their site.

So what should businesses do? Is there an alternative? Is there another way to get attention from customers besides traditional advertising?

The answer is yes, and it’s called content marketing.

An Introduction to Content Marketing
Content marketing provides an excellent alternative to traditional advertising.

With content marketing, instead of interrupting customers, businesses provide content that their customers want or need, in exchange for their attention.

This content can be in the form of blog posts, e-mail newsletters, Youtube videos, SlideShare presentations, or something else. No matter what the format, the point of content marketing is to provide content that customers want, in exchange for attention, and this is what separates content marketing from traditional advertising.

As mentioned above, traditional ads rely on interrupting customers to capture attention for a brief amount of time. With content marketing, businesses can capture customers’ attention for as long as the customer is willing to use the content. If a blog post is super helpful, they may save it and come back to read it later. Instead of glancing at an ad and then moving on, customers may spend five minutes reading a post, and they may come back later that year to read it again. Each time they interact with the content, it becomes a positive interaction with the business.

Not only is it a positive interaction, but there’s also a high return on investment (ROI) with content marketing. With an ad such as a Google ad, businesses pay each time a visitor comes to their site. Each click becomes an expense on the balance sheet. With content such as a blog post, businesses invest time or money to produce the content, but each additional view is divided from the time or money they paid to produce the post. If a post goes viral and gets shared 2,000 times over the course of a year, businesses only pay the original amount to publish the post, and each visitor after that becomes less and less expensive, compared with costing per click.

In addition, content takes advantage of social sharing to create free advertising. People don’t share Google ads or billboards with their friends, but they do share blog posts and Youtube videos. In short, people share content, not advertisements, so content marketing takes advantage of people’s digital social networks and the social sharing phenomena of the internet.

Recap
To review, content marketing is the act of creating content in the form of blog posts, presentations, free reports, Youtube videos, etc., and offering this content to customers for free in exchange for attention. The benefit of this type of content is that it creates:

  1. A positive brand interaction with customers by giving them something they want or need for free.
  2. Content that people want to consume and spend time reading and watching, compared with content that only grabs attention for brief periods of time.
  3. Content that people not only consume but also share with their digital social networks, creating even more attention for businesses.
  4. An asset on the balance sheet in the form of content that attracts customers’ attention over a long period of time.

Even with all of these benefits, it doesn’t mean that companies will never need to do any traditional advertising. As always, every business needs the right marketing mix to generate more attention, but producing content adds one more component to this mix. And not only does it add another component, but it also decreases businesses’ dependence on traditional ads. Instead of only using something like Google ads to create awareness, businesses can spend less on advertisements and invest in producing content as a way to become less dependent on expensive traditional advertisement.

So if you’re business is looking for ways to create more awareness without breaking the bank, content creation is the way to go. Spend some time to learn more about content marketing, and before long, you’ll know how to use blog posts, e-mail newsletters, free reports, Youtube videos, and SlideShare reports that will provide your business with long-term, attention-generating content. This content will take some time or money to produce in the beginning, but in the end, it will become an attention-generating asset on your balance sheet.

Joseph PutnamAbout the author: Joseph Putnam is a freelance copywriter and digital marketing consultant from Orange County. He helps businesses create effective content marketing strategies. He also writes highly shareable and compelling blog content. You can follow him on Twitter and keep up with him on Google+.

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Mashable finds 8 reasons for marketers to love SlideShare

by Kit Seeborg on May 8, 2012

It can be overwhelming to keep track of all the ways and places to market your business. Should SEO get as much attention as mobile? What’s the best way to reach the press? And what about all those bloggers?! On Mashable, Joe Chernov, VP of Content Marketing for Eloqua, explores 8 Ways to Get the Biggest Marketing Bang Out of SlideShare. You don’t need to run all around the Internet. Just use SlideShare as your one-stop-shop as Joe describes in these 8 points:

  1. An SEO End-Around
  2. A Surprising Source of Referral Traffic
  3. A Bridge to Press and Bloggers
  4. A Hub for Leads
  5. Great Social Integration
  6. The “Everywhere” USB Drive
  7. A Supportive Community
  8. The Foundation for Personal Branding

To get the whole shebang, we recommend you read the entire article on Mashable. Joe closes with this thought for marketers:

“…many marketers are unsure of what to do on SlideShare beyond uploading PowerPoints. The social platform is much more than the Web’s largest archive of presentations, PDFs, and videos. It’s also a vibrant, mobile-friendly, Google-indexed community frequented by reporters, buyers, and senior executives.”

Are you using SlideShare in a new and interesting way? Please share with the SlideShare community by leaving a comment below.

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SlideShare and LinkedIn sitting in a tree…

by rashmi on May 3, 2012

About five years ago, we launched SlideShare. Since then people have uploaded millions of presentations to the site, sharing them with others, making SlideShare what it is today. I want to tell you about the next step in our journey. SlideShare has agreed to be acquired by LinkedIn, the largest professional network on the Internet.

We could not be happier about this. We think this is the right step for the SlideShare community, the site, and the team. When we started, the idea of sharing presentations on the Web was a twinkle in our eyes.  Jon dreamed up the idea while at a conference. We coded up the first version of the site over four months, and the site went live with simply a story on TechCrunch. The day we launched, we were completely unprepared for the volume of presentations that were immediately being uploaded from all over the world.

We mostly grew by word-of-mouth and virality. The only business deal I aggressively pursued was when I heard that there might be a LinkedIn developer platform in the works. I activated every connection through advisors, investors, and friends, determined that SlideShare be part of LinkedIn’s platform.

Since then, we have collaborated with LinkedIn on many more projects and have deepened our relationship, and it’s been clear how great the fit is. Today’s news is a natural culmination of this partnership.

So, what does this news mean for you – our dear users? I want to address the question that often comes up with acquisitions. People often worry whether the service they use is going to go away. If not today, then tomorrow. I want to assure you, that will not happen here. The SlideShare you have come to know and love will remain a place where you can continue to upload, share, and find presentations that help you grow professionally.

What does this mean for SlideShare the company? I will continue to run SlideShare and our team will continue to do what we’ve been doing, which is to develop new features and make the site even better. Over time you will see some integrations that take advantage of the great fit between SlideShare and LinkedIn.

You could ask why did we agree to sell? For one, I firmly believe that SlideShare will grow faster with LinkedIn. Second, I have watched as LinkedIn has grown from being a place to share your resume to a much richer site, where you go to keep up with what your professional network is doing and sharing. We like the path they are on, and are excited to join them on this journey.

Lastly, we felt a natural alignment between our two cultures as you’ll see in this fun presentation about our news today with LinkedIn:

I think this coming together means great things for professionals everywhere and certainly means there will be more to come.

- Rashmi

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SlideShare and LinkedIn sitting in a tree…

by Kit Seeborg on May 3, 2012

An announcement from our CEO, Rashmi Sinha…

About five years ago, we launched SlideShare. Since then people have uploaded millions of presentations to the site, sharing them with others, making SlideShare what it is today. I want to tell you about the next step in our journey. SlideShare has agreed to be acquired by LinkedIn, the largest professional network on the Internet.

We could not be happier about this. We think this is the right step for the SlideShare community, the site, and the team. When we started, the idea of sharing presentations on the Web was a twinkle in our eyes. Jon dreamed up the idea while at a conference. We coded up the first version of the site over four months, and the site went live with simply a story on TechCrunch. The day we launched, we were completely unprepared for the volume of presentations that were immediately being uploaded from all over the world.

We mostly grew by word-of-mouth and virality. The only business deal I aggressively pursued was when I heard that there might be a LinkedIn developer platform in the works. I activated every connection through advisors, investors, and friends, determined that SlideShare be part of LinkedIn’s platform.

Since then, we have collaborated with LinkedIn on many more projects and have deepened our relationship, and it’s been clear how great the fit is. Today’s news is a natural culmination of this partnership.

So, what does this news mean for you – our dear users? I want to address the question that often comes up with acquisitions. People often worry whether the service they use is going to go away. If not today, then tomorrow. I want to assure you, that will not happen here. The SlideShare you have come to know and love will remain a place where you can continue to upload, share, and find presentations that help you grow professionally.

What does this mean for SlideShare the company? I will continue to run SlideShare and our team will continue to do what we’ve been doing, which is to develop new features and make the site even better. Over time you will see some integrations that take advantage of the great fit between SlideShare and LinkedIn.

You could ask why did we agree to sell? For one, I firmly believe that SlideShare will grow faster with LinkedIn. Second, I have watched as LinkedIn has grown from being a place to share your resume to a much richer site, where you go to keep up with what your professional network is doing and sharing. We like the path they are on, and are excited to join them on this journey.

Lastly, we felt a natural alignment between our two cultures as you’ll see in this fun presentation about our news today with LinkedIn:

I think this coming together means great things for professionals everywhere and certainly means there will be more to come.

– Rashmi

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Salesforce: Casting a wider net via the social Web

by Guest Author on April 30, 2012

Many large organizations are upgrading to SlideShare Network for a rich, branded social media presence. Here, Kendra Mayfield speaks with Jennifer Burnham, Marketing Director for Social and Content Strategy at Salesforce.com about why the global cloud computing company decided to upgrade to a SlideShare Network.

With more than 100,000 customers, Salesforce.com has transformed the enterprise software market with cloud computing and, now, the shift to the Social Enterprise.

Social content marketing has become an integral part of Salesforce’s larger marketing strategy. While traditional channels, like email and in-person events, still play a big role, the company is increasingly making content more shareable on the social Web. The goal? To cast a wider net with potential customers and have a conversation with them where they’re already interacting.


“I see SlideShare as a virtual bookshelf, or a library in the cloud, where we can make our best content more discoverable to a diverse audience,” said Jennifer Burnham, director, Social Strategy and Content Marketing at Salesforce.

Salesforce produces hundreds of presentation decks, tutorials, eBooks, infographics and white papers. Previously, teams were setting up Slideshare accounts on their own, “says Jennifer. “With this decentralized process, we didn’t have a coordinated brand presence or a clear picture or pulse on what content the different teams were publishing. “

The company turned to SlideShare to create a custom, branded Salesforce Network on SlideShare. The decision to upgrade was easy: Salesforce could enhance visibility for its sub-brands, drive more traffic to the main channel and create brand consistency.

“We love how simple it is to upload the content, embed it on our blogs and Salesforce.com website. We recently launched a resource page on Salesforce.com with embedded presentations hosted on Slideshare.”

Jennifer said. “Also, SlideShare is easily shareable and viewable in mobile, which is important for us.”

SlideShare in Salesforce’s social media operations
Salesforce’s social media strategy is centered on three areas: content, engagement and measurement.

Creation of content happens across multiple teams. Any content to be created is logged into the company’s internal Content Calendar built inside Salesforce.com. If the team has their own Channel in the SlideShare Network, like Radian 6 or Datadot.com, they upload post the content directly. If they don’t, the social media team can post it for them through the Content Calendar process.

Engagement starts with the social media team promoting new content on the blogs, Facebook, Twitter, LinkedIn, Google+, Pinterest and more. Further conversations happen through Salesforce’s social media “Command Center”—a team of dedicated community managers who use the Radian6 Engagement Console. After being made aware of new SlideShare content through the Content Calendar, they coordinate with internal teams to promote it and regularly engage with prospects and customers, using the content as an object for conversation.

Measurement is aided by SlideShare Analytics to track social media engagement for content posted to the SlideShare Network. In addition, Radian6 is working on providing SlideShare as a data source for social media monitoring of brands (Salesforce and Radian6 customers) across the large and growing social content network.

Lead generation, content interaction
Advanced tools like private sharing have enhanced Salesforce’s internal collaboration. Presentations, documents and videos are uploaded and shared with privately for review by teams. This staged private content fosters conversations on Chatter, and is set to automatically go public on SlideShare just in time for a Salesforce email campaign to prospects that directly promote the asset.

But the greatest benefit the company has seen with SlideShare, Jennifer says, is the “interaction and discoverability of content” with prospects, partners and customers.

“With SlideShare, we’re able to expand the reach of of our best content to people who may not necessarily be familiar wit our brand, and visiting our website or attending an event,” Jennifer. ‘In essence, by posting a deck to Slideshare, we are extending the reach and lifetime value of that content.”

SlideShare’s lead generation features have helped Salesforce generate and assess the quality of hundreds—if not thousands—of sales leads. The Sales Cloud team, for example, posted the “Social Sales Revolution: 7 Steps to Get Ahead” eBook on SlideShare and received 16,900 organic views and gathered more than 300 qualified sales leads. These leads have generated additional pipeline and closed deals for the Sales Cloud team.

Dreamforce
SlideShare has become a key part of Salesforce’s social content marketing strategy for its annual user conference, Dreamforce. The company encourages Dreamforce speakers to upload slides during—and after—their presentations, and tag them with keywords so they’re easily discoverable. Attendees who can’t attend a session can go to SlideShare to see the presentation and discover what they’ve missed. “Our Dreamforce session decks get thousands of views far after the conference has ended.”

Dreamforce, Salesforce CEO Marc Benioff’s “Welcome to the Social Enterprise” keynote deck received more than 122,000 views on SlideShare—far more than it would have if it were solely presented live or posted on the Salesforce.com website. The “Social Goes Mainstream: A Look Back at 2011” presentation received 43,000 views and climbing.

Salesforce is also starting to cross-promote its content across social channels. So, users can watch a Dreamforce session on YouTube and see a link to the presentation deck on SlideShare.

What’s next?
So, what’s next? Salesforce is building out its channels across its product set and international regions. Its also exploring how to integrate SlideShare with its live events strategy. For example, for Dreamforce 2012, the company and speakers will post decks in real-time during the conference, and build buzz ahead of the show around big ideas and thought leadership.

Also, now that Salesforce has realized lead volume and quality with SlideShare, they are automating the import of leads using the SlideShare API (there are connectors for Salesforce and Eloqua).

“We consider Slideshare one of our top social channels and an integral part of our social content strategy,” says Jennifer.

Want a SlideShare Network for your organization? Contact the SlideShare enterprise sales team.

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Kelly Services: Reaching out to the B-to-B audience – a SlideShare case study

by Kit Seeborg on April 26, 2012

In an interview, Todd Wheatland, VP of thought leadership and marketing at Kelly Services, explains how their use of the SlideShare Network is helping them rethink their content strategies and effectively tap into SlideShare’s professional audience.

As an outsourcing and consulting partner to many of the world’s leading companies, Kelly Services is all about business innovation. It’s one reason they started experimenting with the content-sharing platform of SlideShare. “It’s a place where people were doing cool stuff and were willing to push the envelope,” said Todd. That appealed to Kelly Services, which began using the platform to house some of their content, particularly event related presentations that didn’t have a real home on their corporate site.

“Once we started using SlideShare, I kept meeting people in different venues who said they came across our content and found it really useful,” explained Todd. “Some said they even used our presentations for internal meetings to educate their colleagues. We realized it was very powerful to be able to extend our message and empower potential clients to look good with information we provided, particularly since they remembered it was us who had given it to them.”


The B-to-B company quickly began using SlideShare Network to tap into SlideShare’s audience – which totals more than 60 million visitors and three billion slide views a month. “The people who visit SlideShare are business people coming to obtain information and expose themselves to new ideas,” said Todd. “We liked that SlideShare gave us exposure to that business audience on a scale we couldn’t reach on our own.”

They also liked they could reach that audience in a way that mirrored their content strategy. “We are focused on thought leadership – it’s important for us to demonstrate the knowledge and strengths of our very talented individuals. Being able to highlight and promote individuals through the SlideShare Network is in perfect alignment with our strategy.”

Kelly Services has also taken advantage of the flexibility of the platform to experiment with when and how they generate leads with their content. They are able to quickly discover which kinds of content work best with which audiences and figure out when it makes sense to capture information or link back to their site.

“You choose where to place lead-generation forms, and can customize the form, itself, to say whatever you want,” Todd explained. “If you use a marketing automation system, you can mimic the same fields in your SlideShare forms, and then integrate the data you capture. We have found, overall, Slideshare’s price-to-lead ratio can be exceptional.”

The integration with other sites, such as LinkedIn, is also valuable to Kelly Services. SlideShare’s ability to embed content in other sites, and allow people to easily share it with their groups and peers, via LinkedIn, Twitter, Google+ and Facebook, is a valuable tool for companies looking to increase the reach of their content, without losing visibility into where it’s going.

The analytics provided by the platform “is helping us identify, confirm and question which stages of the buying cycle are most appropriate for different pieces of content,” said Todd. “What we have learned from the SlideShare platform is influencing what we publish. We have already started modifying the way we present research – including a lot more infographics to enable people to capture the essence of the story quicker.”

Kelly Services also noticed “a higher audience pick-up rate on SlideShare for videos, in some cases significantly so, than what we have seen on other channels, including YouTube,” said Todd. In the near future, they plan to try SlideCasting for events and leverage SlideShare more for their video assets. They also expect, given the success and audience alignment of SlideShare, to modify more of their content and create new content specifically for the platform.

“We are really comfortable with SlideShare,” Todd confirmed. “We feel they are on an evolutionary path that embraces the role of corporate players, while firmly maintaining the integrity of the product for end users. It allows business users to engage with us on their terms, in an impartial environment that still enables us to have a professional interpretation of our brand – making it a great compliment to our corporate assets.”

Want a SlideShare Network for your organization? Contact the enterprise sales team.

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5 ways SlideShare can rock your company, from Slides That Rock

April 23, 2012

Editor’s note: Slides That Rock designs presentations that regularly catch our eye. Strong design elements and smart subject matter have landed their presentations on the SlideShare home page more than a couple times. Based in Hong Kong, founder Tomas Bay recently told us how using SlideShare has taken them to ‘the next level’. Interested in [...]

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Report finds SlideShare to have highest additional planned usage among marketing leaders

April 18, 2012

In its ‘State of Social Media Marketing 2012′ annual report, social marketing software company Awareness, Inc. surveyed over 320 marketers from a wide variety of industries and levels of social marketing experience. It found SlideShare to have the highest adoption rate among leaders in social marketing. The report states, “The leaders have embraced SlideShare as [...]

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